Since 1997 we’ve been helping partners in their strive to achieve operational excellence! Founded by Michel Steger, Fine Business Consulting has quickly adopted its owner’s swiss approach and beliefs, becoming a passage between two worlds: the local market and the foreign environment.
Settled in one of the most vibrant areas of Bucharest, our company encompasses a young, but experienced team of consultants ready to provide substantial contribution in designing your value-creation business model, where customer satisfaction is boosted alongside with stakeholders’ interests, thus enabling a more competitive and profitable business.
Our mission is to provide “down-to-earth” customer tailored solutions for both local and international market players with the aim of being growth conducive.
“FBC will achieve a deep understanding of your business profile in order to offer immediate support to your ad-hoc requests and to integrate down-to-earth solutions that are covering all bases with the long-term objective of improving your business process, growing your performance and increasing your customers’ satisfaction”.
Our business model implies attending to our clients’ needs based on two types of approach, namely E2E projects (i.e. integrated solutions from business understanding to post-implementation support) and On-demand projects (i.e. local tasks and ad-hoc requests).
Our area of expertise comprises the following services:
Ensure pursuit of strategic opportunities with the aim of enabling business improvement/expansion and facilitate strategic business decisions. These services may include:
Ensuring analysis beginning with Business Understanding & Financial Analysis, Business Metrics definition, KPIs, Business Governance, etc.
Consists of E2E process analysis and/or definition for entire organizations or departments, implementation of Standard Operating Procedures and support documentation (e.g. job description, work instructions, etc.).
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