Fine Business Consulting

Our work sits where complexity lives

We make it workable by building
down-to-earth Business Solutions

You might wonder what happens when we work together...

Processes understood end-to-end, not in isolation
Decisions and ownership become explicit
Value is defined, measured and followed through
Day-to-day operations and transformation stop competing
Sustainability becomes part of every decision
Change is paced to organisational readiness
Dependencies across functions are made visible
Governance replaces firefighting
People understand what changes — and what stays

You might wonder how we work together...

Technology and process change only take hold when people are genuinely brought along. We design every solution around the humans who will use it — their roles, habits, and concerns — not the other way around.

We never optimise a single process in isolation. Every engagement looks across functions, systems, and stakeholders to ensure improvements compound rather than conflict — and that no silo simply exports its problem elsewhere.

We map and redesign processes end-to-end before touching tools or org structure. This prevents the most common failure mode in digitalisation: automating a broken process and making the problem faster.

We bring proven frameworks to every engagement — from process architecture to transformation governance — so our recommendations are grounded in structure and evidence, not intuition or convention.

Every initiative is tied to a measurable outcome from day one. We define value targets at the outset and track realisation through to completion, so return on investment is visible, owned, and accountable.

We pace change to what the organisation can genuinely absorb. Moving faster than readiness allows breeds resistance and reversal. We build momentum that holds — and sequencing that respects organisational capacity.

Transformation cannot pause operations. We design programmes that deliver change alongside day-to-day performance — not instead of it — so neither the business nor the programme pays the price of the other.

Change management is not a workstream — it is the conductor. We coordinate people, process, technology, and culture so each reinforces the others, and so adoption is engineered in, not hoped for.

ESG is not a reporting obligation — it is a lens we apply to every process, decision, and design. We help organisations where sustainability is embedded in how they operate, not bolted on at the end of the financial year.

We return to this because it matters most. Every automation, every redesign, every strategy we develop is ultimately judged by one question: does it make people's working lives more purposeful, and their organisations more human?

Four disciplines.
One integrated offering.

Our practice is built around four core areas — each reinforcing the others, designed to address complexity holistically.

Business Process Management

  • Strategic alignment & governance
  • Business process capabilities
  • Individual process framework
  • Technology & process automation
  • Value potential assessment
  • People & culture

Sustainability / ESG

  • Strategy, risk & governance
  • Climate transition
  • Climate adaptation planning
  • Multi-standard sustainability reporting
  • ESG ratings management
  • Information systems & management

Business Solutions & Transformation

  • Run the business solutions
  • Innovative & transformative elements
  • Change the business solutions
  • Efficiency driven initiatives
  • Transformational elements
  • Large-scale transformation

Digital Business Solutions

  • Enterprise automation
  • RPA - Robotic Process Automation
  • Data Governance
  • Readiness Assessment
  • People & culture

What we've achieved
with our clients.

Better Business Processes

From business process mining to enterprise automation

146 process steps reduced to 112, with over 50% automation
40+ steps and 20+ variances reduced to a 5-step process including automation
Process-oriented Finance team reorganisation, overcoming silo-thinking
A sustainable and resilient future

From reporting obligation to a managed discipline

16 sustainability reports independently verified by GRI
8 Gold Level & 1 Silver Level at CST Index Romania
96,000+ stakeholders engaged via proprietary IT solution
EUR 0.35 billion secured in Green Finance
Designed & Orchestrated Transformation

From Project Office to Transformation Office

Transformation Office designed and implemented in 12 months
Agile values and SCRUM embedded into day-to-day operations
Large-scale company-specific Transformation Playbooks designed and adopted

Five principles that guide everything we do.

No two organisations are alike. Our approach is built to be context-aware,
complexity-sensitive, and always co-created with you.

01

Contributing to Strategy and Operational Targets

We co-design and implement tailored and innovative Business Solutions.
Analysis, design and implementation of innovative Business Solutions, provide measurable outcomes contributing to the strategic and operational targets.

02

Focus and Balance between Operational Excellency and Transformation

We assist you in optimizing your day-to-day operations, unlocking and creating space for Transformation.
Business Solutions require often focus on both or in-between, “Run the Business” and “Change the Business”.
An ambidextrous mindset enables acting in both spaces

03

Holistic is not just a buzzword, it requires balance

We don’t just focus on systems; we bring people along for a lasting impact.
Holistic solutions require a balance between the technical and socio-political dimensions and inclusion of all relevant stakeholders.
A common understanding, context-awareness and a careful balance between customer- and people-centricity facilitate acceptance and adoption of the innovative and transformative Business Solution.

04

Context- and Complexity-aware solutions, no one-size-fits all

We consider that no two organizations are alike.
Innovative and transformative Business Solutions have different degrees of complexity and are embedded in specific contexts.
A common understanding and a careful selection of context-related methods and models allow to „slice the elephant“ and make “complexity comprehensible“. Both enable and facilitate re-use and scalability.

05

Integration with the Client’s team, not advising from the sideline

We co-create Business Solutions with you, rather than merely advising from the sideline.
Our full integration into your real-world team dynamics ensure that Business Solutions are innovated and built together.
The continuous collaboration enables and facilitates efficient and effective know-how transfer at every step of the learning journey within the project team on one hand and capability building in the organization on the other side.

Nearly three decades
of continuous adaptation.

The changing needs of our clients and the business environment can be understood in three key phases of our journey.

1997 – 2008

Foreign Investor Advisory

We acted as a trusted one-stop-shop for foreign investors establishing operations in Romania — integrating advisory services across Business Development, Tax, Audit, Accounting and Legal. Operations set-up, privatisations and M&A built our grounded, real-life approach.

2008 – 2019

Business Process Evolution

EU accession and a maturing local market shifted focus from market entrance to efficiency. Our clients' trust allowed us to begin building today's main pillars: Digitalisation, Business Process Management and Sustainability/ESG.

2019 – Ongoing

Continuous improvement framework

Mindset changes require holistic, method- and model-based, transformative end-to-end Business Solutions. Design Thinking, Agile and transformation are now embedded in our practice. Engagements cover local, E2E, and large-scale transformation.

Five nationalities, multi-disciplinary.
One Fine team.

MS
Michel Steger
Founding Partner

Management Information Systems and Business Engineering background. Passionate about Business Engineering, Large-Scale Transformations, Business Process Management, Information Landscape, Information Systems and Enterprise Architecture.

GD
Gabriel Dumitrescu
Partner & Operations Manager

General Management and Business & Financial Governance background. Passionate about Agile Project Management and Transformation — bringing rigour and adaptability to every engagement.

GM
Georgiana Mihai
Partner & Financial Manager

General Management and Finance background. Passionate about Financial Management, Business Administration and high-quality Organisational Standards — ensuring every engagement is grounded and accountable.

DG
Dorin Grec-Goia
Sustainability & ESG Practice Owner

Extensive experience in Corporate Governance, Reporting Frameworks & Sustainability Strategy Definition, passionate about embedding Sustainability & ESG into structured management systems and daily activities, reaching measurable outcomes.

STV
Steve Allison
IT & SAP Consultant

IT Consultant with more than 40 years experience in hardware, software, systems, databases and process design, passionate about technology, good & clean data, corralled by good, clean code.

JY
John Younis
IT Process & Operations Consultant

Management & IT Consultant with more than 30 years experience in various Business Unit General Management positions, passionate about Large-Scale Transformations, Business Process Management, Business Planning & Modelling and Business/IT-Alignment.​

SE
Stefan Eckhardt
Project Manager & Business Developer

Project Manager & Business Developer with more than 20 years of entrepreneurship in Software Development and University teaching background, passionate about projects “in need”, Business/IT-Alignment and Transformation.

AM
Alberto Micu
Business Analyst

LM
Luiza Milea
Business Analyst

FM
Felix Mircea
Automation Specialist

CM
Cristian Modoran
Business Analyst

BN
Bianca Nica
Business Analiyst

MV
Maria Vladescu
Business Analyst